SHIPPING & RETURNS

SHIPPING POLICY

Our shipping policy is simple: we ship worldwide at competitive rates, with fast and reliable service to the USA, Mexico, and the European Union.

Team orders always ship free—no matter where you are.

If you're located outside the these three main regiouns feel free to reach out directly at vamezcua@credorugby.com for personalized shipping options. You can also check out our Amazon and Mercado Libre stores—your gear might already be in a warehouse near you!

Shop with confidence. We've got you covered, wherever you play.

Return & Exchange Policy

We want you to love your gear. That’s why every purchase from credo rugby™ is backed by a 100% Satisfaction Guarantee.

If something’s not quite right, you’ve got 30 days from the delivery date to request a return or exchange—no stress, no hassle.

What Can Be Returned

Eligible Items: Stock and made-to-order products.
Condition: Items must be new, unused, unwashed, and in original condition with tags and packaging.

What Can’t Be Returned

We’re unable to accept returns or exchanges for: Items with custom names or numbers.
Products that have been worn, washed, or altered.

Who Covers Shipping?

Return shipping is on us. We’ll cover the cost to get it back to us.
Replacement shipping is on you. If you’re requesting a different size or item, you’ll just need to cover the shipping for the new piece.